Key Features of HHAeXchange
- Electronic Visit Verification (EVV)
HHAeXchange includes a robust EVV system that tracks and verifies the time, location, and type of services provided by caregivers. The system supports various verification methods, including GPS-based mobile apps, telephony (landline), and fixed devices. -
Scheduling and Workforce Management
The platform provides tools to automate the scheduling of caregivers based on client needs, availability, and qualifications. This helps reduce scheduling errors, minimize gaps in care, and ensure that the right caregiver is matched with the right client. -
Billing and Revenue Cycle Management
The platform allows for the electronic submission of claims, reducing the likelihood of errors and speeding up reimbursement. It also provides tools for tracking claim status and managing denials. -
Care Plan Management
The system tracks compliance with care plans, ensuring that all required services are delivered according to the plan and that any deviations are documented and addressed. -
Compliance and Reporting
The platform helps agencies stay compliant with federal and state regulations, including EVV mandates, HIPAA, and other healthcare regulations. It also supports audits by providing detailed reports and documentation. -
Client and Caregiver Portals
HHAeXchange provides a client portal where clients and their families can view care schedules, track visits, and communicate with caregivers and agency staff. This transparency helps improve client satisfaction and engagement.
The caregiver portal allows caregivers to access their schedules, care plans, and other essential information. It also enables them to submit timesheets, view their pay stubs, and communicate with supervisors. -
Communication and Coordination
HHAeXchange sends alerts and notifications for important events, such as missed visits, overdue documentation, or changes in client condition, helping agencies respond quickly to potential problems.